United Kingdom Only

No minimum spend. Offer automatically applied. Valid from Friday the 30th of January, 2026 - Sunday the 1st of February, 2026. Offer cannot be combined with any other discount codes or promotions. Please email info@eastendpress.com for more information.

This Privacy Policy explains how EAST END PRESS (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from https://eastendpress.com/ .

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data We Collect

We may collect the following information:

• Name
• Billing and delivery address
• Email address and phone number
• Payment information (processed securely by third-party payment providers)
• Account details (if you create an account)
• Communications you send to us
• Technical data such as IP address, browser type, and cookies

How We Use Your Personal Data

We use your personal data to:

• Process and fulfil orders
• Manage payments and prevent fraud
• Deliver products and services
• Communicate with you about your order
• Provide customer support
• Improve our website and services
• Send marketing communications where permitted

Legal Bases for Processing

We process your personal data based on:

• Contract – to fulfil orders and provide services
• Legal obligation – for tax and accounting purposes
• Legitimate interests – to improve our business and prevent fraud
• Consent – for marketing and non-essential cookies

Marketing Communications

We may send you marketing communications if you have opted in or if you are an existing customer and the marketing relates to similar products or services. You can opt out at any time using the unsubscribe link or by contacting us.

We do not sell your personal data to third parties for marketing purposes.

Cookies

We use cookies and similar technologies to operate our website, analyse usage, and support marketing activities. Non-essential cookies are only used with your consent. You can manage your preferences at any time through our cookie settings. For more information, please see our Cookie Policy.

Sharing Your Personal Data

We may share your data with trusted third parties, including:

• Payment processors
• Delivery and courier services
• Website hosting and e-commerce platforms
• Analytics and marketing service providers

All third parties are required to protect your data and comply with data protection laws.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal requirements. Data is securely deleted or anonymised when no longer needed.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Previous charity sale totals (excluding VAT + postage costs)

2025: Médecins Sans Frontières - £9731.42

2024: Sambhali Trust - £6699.63

2023: VOSD Trust - £4335.00

2022: Refuweegee - £5263.04

Last updated - January 2026 

East End Press ships worldwide and dispatches orders Monday to Friday from our UK and USA warehouses. Please note we don’t ship on weekends (Saturday and Sunday) or on Bank/Public Holidays. We aim to dispatch standard orders within 1-2 working days.

 

TRANSIT TIMES

United Kingdom

• Standard (2-4 days) on orders over £25 - FREE
• Standard Royal Mail 48 (5-7 days) on orders under £25 - £4.50
• Express Royal Mail 24 (1-3 days) - £7.50

Express UK shipping (Royal Mail Tracked 24): orders will be processed the same day for next day delivery if ordered before 12pm. Next day delivery cannot be guaranteed if order is placed on a Friday, Saturday or Sunday.

 

United States

• Standard (5-7 days) on orders $50.00 USD and up - FREE
• Standard USPS (5-7 days) on orders under $49.99 USD - $12.00

 

Canada

• Standard (7-10 days) on orders $70.00 CAD and up - FREE
• Standard (7-10 days) on orders under $69.99 CAD - $25.00

 

Europe

→ France, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway, Switzerland

• Standard (7-10 days) on orders €70.00 EUR and up - FREE
• Standard Mail Service (7-10 days) on orders under €69.99 EUR - €25.00.

Please note, there are no VAT or duty due on delivery for all EU orders under €150.

 

Rest of World

→ United Arab Emirates, Australia, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, New Zealand, Singapore, Mexico

• Standard International (3-17 days) - £38.00

 

CUSTOMS & DUTIES

• EU VAT & duties are paid at checkout on orders up to €150 so there are no surprises on delivery. For orders above €150, local VAT and customs duties may be applied upon import and are the responsibility of the buyer. 
• For all international orders outside of the UK, EU or US, local VAT and customs duties may be applied upon import and are the responsibility of the buyer.

 

RETURNS

• We hope you love your products but accept returns if you are not completely satisfied. For all returns, please get in touch by emailing info@eastendpress.com with your order number. 
• We will provide a prepaid shipping label if your product has unfortunately arrived damaged, and all other returns require postage to be paid by the customer. If you wish to return your order we ask that the items are in a sellable condition and in their original packaging.

Frequently Asked Questions

Our Glasgow shop - the only place to get the full range, alongside a curated selection of unique treasures discovered from near and far!

Where can I find you?

Our shop is located at 427 Great Western Road, Glasgow, right next to Kelvinbridge Subway Station. Our dark green shopfront is easy to spot and even easier to reach!

How can I contact you? 

You can get in touch via telephone: 0141 471 4243 from 9am - 5pm Monday to Friday, or by emailing shop@eastendpress.com.

What are your opening hours?

We start the week working behind the scenes in our creative studio. Our retail space is open to the public every Friday - Sunday.

Our seasonal opening hours are:
Monday – Thursday: Closed to public
Friday – Sunday: 11:00 AM – 6:00 PM

When are you closed for holidays?

We close for major public holidays such as Christmas Day, Boxing Day, and New Year’s Day. Any additional closures will be shared in advance on our website and social media.

Can I return an item purchased online or elsewhere? 

We don’t accept returns from purchases made outwith our shop. If you're unhappy with something bought within our Glasgow store, any items must be returned in perfect condition and in the original packaging with proof of purchase within 28 days. If you’re unsure about anything, we’re more than happy to answer your questions. Please reach out to shop@eastendpress with any queries.  

 

Do you offer workshops?

Sign up to our weekly newsletter to be the first to find out!

Do you offer a gift-wrapping service?

We don’t offer custom gift-wrapping, but all purchases are carefully packaged in brown paper or recycled bags, ready for gifting. We offer a gorgeous range of hand screen-printed wrapping paper, available to purchase in store.

What payment methods do you accept?

We accept cash but prefer card payments. Most major cards are accepted, including contactless and Apple Pay.

For first time customers, you can sign up to our mailing list at the bottom of this page by entering your email address to receive regular updates and newsletters.

Our 20% off sign-up code is valid for one-time use only and cannot be combined with any other discount codes, promotions, or offers.

• Available to UK customers only.
• Can be purchased in denominations of £25, £50, £75 and £100.
• E-gift cards and any remaining balances will expire 12 months from purchase.
• E-gift cards can be purchased and redeemed at www.eastendpress.com only.
• E-gift cards may be used in full or part payment of a transaction.
• To check any balance remaining on your card, please email info@eastendpress.com.
• E-gift cards may not be exchanged for cash, and change will not be given for transactions.
• E-gift cards must be purchased at full price as per denomination selected. No discounts can be applied when purchasing. 

Please email info@eastendpress.com if you require assistance when purchasing your gift card(s).

Give us a call: 0141 471 4243 (Monday-Friday, 9-5pm)

General enquiries: info@eastendpress.com

Shop enquiries: shop@eastendpress.com

Marketing enquiries: marketing@eastendpress.com

Trade enquiries: wholesale@eastendpress.com

Find us at 427 Great Western Road, G4 9JA, Glasgow.

Please note: our shop is a working studio for our staff members from Monday-Thursday. Our shop doors are open to the public every Friday, Saturday and Sunday, 11am - 6pm.

After safe, fair working practices, our second biggest responsibility is ensuring our products are sustainably made. It’s hard to truly preach about sustainability when you run a business creating more not essential ‘stuff’ with long air miles, but we try hard to lessen the impact of our products. This includes:

• Always using AZO free non-toxic water based inks.
• Always using 100% recycled content paper, including within our packaging and labelling.
• Never using plastic ever, products are all made from paper or FSC certified sustainably sourced wood.
• Half of the manufacturing unit in Jaipur is run entirely from solar energy (they have a lot more sun than we get at the Glasgow studio!).
• Electric van to move paper sheets, printed paper, paper shapes and sewn garlands between the various units in Jaipur.
• Water harvesting system installed in the printing studio. No ‘new’ water is ever used, and dirty water is never released. Water is collected, cleaned, and reused again and again within the printing process.
  
• Using paper filled and paper made postage packaging when shipping orders.

We are always open to new suggestions and ideas about how we can improve what we do so please do get in touch with questions, feedback or ideas by contacting hello@eastendpress.com.

GSPR Compliant. Represented in the EU by: R&R Creative cb. Lugar Desiminat 707170 Valldemossa, Mallorca, Spain