Privacy Policy

This Privacy Policy explains how EAST END PRESS (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from https://eastendpress.com/ .

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data We Collect

We may collect the following information:

  • Name
  • Billing and delivery address
  • Email address and phone number
  • Payment information (processed securely by third-party payment providers)
  • Account details (if you create an account)
  • Communications you send to us
  • Technical data such as IP address, browser type, and cookies

How We Use Your Personal Data

We use your personal data to:

  • Process and fulfil orders
  • Manage payments and prevent fraud
  • Deliver products and services
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing communications where permitted

Legal Bases for Processing

We process your personal data based on:

  • Contract – to fulfil orders and provide services
  • Legal obligation – for tax and accounting purposes
  • Legitimate interests – to improve our business and prevent fraud
  • Consent – for marketing and non-essential cookies

Marketing Communications

We may send you marketing communications if you have opted in or if you are an existing customer and the marketing relates to similar products or services. You can opt out at any time using the unsubscribe link or by contacting us.

We do not sell your personal data to third parties for marketing purposes.

Cookies

We use cookies and similar technologies to operate our website, analyse usage, and support marketing activities. Non-essential cookies are only used with your consent. You can manage your preferences at any time through our cookie settings. For more information, please see our Cookie Policy.

Sharing Your Personal Data

We may share your data with trusted third parties, including:

  • Payment processors
  • Delivery and courier services
  • Website hosting and e-commerce platforms
  • Analytics and marketing service providers

All third parties are required to protect your data and comply with data protection laws.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal requirements. Data is securely deleted or anonymised when no longer needed.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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